The five AI agents in Draco: what each one does for your travel agency

One inbox for every channel

A travel agency or tour operator gets messages from everywhere: WhatsApp, Instagram, Messenger and, increasingly, TikTok. Each channel has its own app, its own notifications and its own way of losing conversations. Draco brings them into a single inbox.

WhatsApp comes in through the official Meta API, not through a connected phone, so the account does not depend on a handset being on and the conversations live in the CRM. Instagram, Messenger and TikTok land in the same inbox, with each person's history in one place.

Five AI agents work on top of that inbox. They are not a generic chatbot: each one has a specific job inside the sales operation.

Vega: service and closing

Vega is the one who talks to the customer. She answers questions, understands what the person is looking for and moves them toward a close. She is the agent you notice most from the outside, because she is the one writing in the chat.

What matters is that Vega does not just inform: she closes. Her job ends when the conversation has reached a sale or it is clear it will not.

Kai: lead scoring

Not every message is worth the same. Kai scores each lead based on what they say and how they behave, so the team knows who to serve first. Lead scoring sorts the inbox by likelihood to buy rather than by arrival order.

That changes a human seller's day: instead of opening chats at random, they open the ones Kai flagged as hottest first.

Axel: daily service analysis

Axel looks backward. Every day he analyzes how service went: which conversations closed, which went cold, where there were delays. He is the agent that gives the agency owner a daily read on the operation without reviewing chat by chat.

Leo: follow-ups

A large share of tourism sales are lost simply by not writing back. Leo takes care of follow-ups: he picks up conversations that were left open and knocks again at the right moment, with a tone that does not feel like spam.

Iris: board triage

Iris keeps the CRM board in order. She triages: decides which conversations need a person, which ones the AI can keep handling and which can be closed. She keeps the board clean so the human team does not drown in pending items.

How much it costs

Draco has a plan of $300,000 COP per month that includes 1,000 AI replies. That gets you the unified inbox, the CRM and the five agents working on your conversations.

Who Draco is for

Draco is built for travel agencies and tour operators that already receive conversations every day and feel sales slipping between channels. If your team spends the day switching between WhatsApp, Instagram and TikTok, and follow-ups depend on someone remembering, Draco replaces that effort with one inbox and a team of agents that forgets no one.